Terms and Conditions
Effective Date: July 24, 2025
1. Agreement to Terms
By accessing or using the services of JLM Electric (“Company,” “we,” “us,” or “our”), including our website, electrical services, and any related communications, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our services.
2. Services
JLM Electric provides professional electrical services including but not limited to:
- Electrical repairs and troubleshooting
- Electrical panel services and upgrades
- Lighting installation and services
- Residential and commercial electrical work
- Emergency electrical services
- Specialty electrical installations
All services are subject to availability and scheduling. We reserve the right to refuse service to anyone for any lawful reason.
3. Service Areas
We provide services in Queen Creek, Gilbert, Chandler, Mesa, San Tan Valley, Apache Junction, Florence, and surrounding areas in Arizona. Service availability may vary by location.
4. Estimates and Pricing
- All estimates are provided in good faith based on the information available at the time
- Final pricing may vary based on actual work required
- Additional charges may apply for emergency services, after-hours work, or unforeseen complications
- Payment terms will be provided with each estimate or invoice
5. Scheduling and Cancellations
- Service appointments are subject to availability
- We will make reasonable efforts to accommodate your scheduling preferences
- Cancellations must be made at least 24 hours in advance to avoid cancellation fees
- We reserve the right to reschedule appointments due to weather, emergencies, or other circumstances beyond our control
6. Text Messaging Terms
6.1 Consent to Receive Text Messages
By providing your phone number to JLM Electric through our website, forms, or any other method, you consent to receive text messages from us. We offer two types of text messaging services:
Marketing and Promotional Messages:
- Special offers and discounts
- New service announcements
- Seasonal maintenance reminders
- Energy-saving tips and electrical safety information
Transactional and Service Messages:
- Appointment confirmations and reminders
- Service updates and completion notifications
- Emergency service availability alerts
- Important safety notices
6.2 Message Frequency
- Marketing messages: Varies, typically 2-4 messages per month
- Transactional messages: As needed based on your service appointments
6.3 Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. JLM Electric is not responsible for any charges incurred from your mobile carrier.
6.4 Opt-Out Instructions
You may opt out of receiving text messages at any time by:
- Replying STOP or OUT to any text message from JLM Electric
- Calling us at our main office number
- Emailing us with your opt-out request
- Updating your preferences through our website
Upon receiving your opt-out request, we will cease sending text messages within 48 hours.
6.5 Help
For help with text messaging, reply HELP to any message or contact us directly.
6.6 Supported Carriers
Our text messaging service is compatible with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support is subject to change.
7. Warranties and Guarantees
- All work is performed according to applicable electrical codes and standards
- We provide warranties on our workmanship as specified in writing for each service
- Manufacturer warranties apply to installed equipment and materials
- Warranty claims must be submitted in writing within the warranty period
8. Liability Limitations
- JLM Electric’s liability for any claim arising from our services is limited to the amount paid for the specific service
- We are not liable for indirect, consequential, or incidental damages
- We are not responsible for delays or failures due to circumstances beyond our reasonable control
9. Safety and Compliance
- All work will be performed in compliance with local, state, and federal electrical codes
- Customers must provide safe access to work areas
- We reserve the right to refuse or stop work if unsafe conditions exist
- Customers are responsible for obtaining necessary permits unless otherwise agreed in writing
10. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of JLM Electric and is protected by copyright and trademark laws. You may not use our intellectual property without written permission.
11. Indemnification
You agree to indemnify and hold harmless JLM Electric, its owners, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms or your use of our services.
12. Governing Law
These Terms are governed by the laws of the State of Arizona. Any disputes will be resolved in the courts of Maricopa County, Arizona.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.
14. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
15. Entire Agreement
These Terms constitute the entire agreement between you and JLM Electric regarding the use of our services and supersede all prior agreements and understandings.
16. Contact Information
For questions about these Terms and Conditions, please contact us:
JLM Electric
Queen Creek, AZ
+1 623-887-0612
info@jlm.com
By using our services or providing your contact information, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
